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Resort Information

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Resort Facilities

Do you have any restaurants on site?

Absolutely – this is a multi-restaurant resort catering for breakfast, lunch and dinner.

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Are the children’s activities free?

Our kids’ club for 4–11 year olds, offers an array of fabulous fun games for children – all in a safe and friendly environment. The list of exciting activities has a bit of everything; from sports games and bouncy castles to our popular mini-cinema and mini-disco. We have a variety of resort activities from water Zumba to football, archery to mini-golf.

Is there a Doctor on resort?

Yes. A private medical centre is not far from the resort Reception, and is open at certain times: Mon & Fri | 11:30am – 1:30pm In case of an emergency, or if you need a Doctor outside these hours, please do not hesitate to contact Reception, or our onsite security.

Emergency Extensions
Wyndham Reception : +34 952 66 99 34 - Internal Extensions: 70550 | 70552
Ramada Reception: +34 952 66 99 00 - Internal Extensions: 70520 | 70522
Security: +34 952 66 99 96 - Internal Extension: 33333

Do you Recycle?

YES and we would encourage you to support Wyndham Green, a Wyndham efficiency and green practice program by recycling your household waste.
Please use the colour coded bags provided in your kitchen cupboard to separate plastics (yellow), paper and cardboard (blue) and general waste (black).
These separate bags can then be deposited in our communal recycling points clearly marked in resort.

What other Green Initiatives do you have?

We have the Towel and Linen Reuse Program.

Join us on our Green journey by choosing to reuse your towels and linen during your stay. Here at Ramada Hotel & Suites by Wyndham Costa del Sol, in an effort to cut down on cleaning chemicals and water consumption, we will change your towels and linen midweek for seven night stays. For shorter stays, a cleaning service can be requested, and the fee is based on the size of the apartment. We use approved Ecolab cleaning products and are working to reduce our impact on the planet by adapting more environmentally friendly service levels.

SUSTAINABILITY

Is there a fitness centre on site?

The fitness centre is open daily, 9am – 7pm.

Is there a tennis court available?

Yes - you can book a tennis court and equipment from Reception.

Is WiFi available?

Yes – enjoy free, high speed WiFi in the main areas on resort, and in all apartments.

Is there free parking on the resort?

Yes - car parking is free. Some resorts offer an enclosed garage; you may be asked for a refundable deposit for the garage key.

Is there an on-site supermarket?

Yes.Sam's Pantry, our onsite cafe and deli, is open daily 8am - 6pm. A local mini-market is situated within the Resort and on Calle de la Playa, open daily Monday - Friday between 9:15am – 6.00pm and Saturday and Sunday 9.15am - 2.15pm and 4.30pm - 6.30pm.

Can I room charge?

Yes. For your ease and convenience, all transactions can be room charged and this is our preferred method of payment.

Where is the nearest cash point?

There are two cash points on the resort and can be found on the resort map. One is located opposite the Ramada reception

Is it possible to exchange money at Reception?

Yes. Should you need to exchange money, you can do so at Reception - but please bear in mind that this facility is strictly limited to cash exchanges and only for the main currencies. Please contact Reception for the times when this service is available.

Which pools can I use on site?

Wyndham Residences and Wyndham Grand Residences pools are for residents of the Wyndham resorts only. For information about which pool(s) is nearest to your apartment and/or heated in the colder months, please check the Swimming Pool map.

Do you provide pool towels?

Yes - pool towels can be provided for you during your stay.

Is there a heated swimming pool?

There is one pool accessible to all guests in residence at Ramada Residences and Ramada Hotel & Suites that is heated in winter (November to May) next to the Beak & Trotter restaurant. The Wyndham Residences and Wyndham Grand Residences pools are for residents of Wyndham and Wyndham Grand only. Please contact Reception if you have any doubts as to which pools you can use during your stay.

Getting Around

When are the local markets?

La Cala de Mijas – Wednesdays and Saturdays.
Fuengirola – Tuesdays and Saturdays.

How far is the beach?

Ramada Hotel & Suites and Ramada Residences are just a 5-10-minute walk from the beach, and our free resort road train can transport you to and from the nearest access point.

How far away is the nearest town?

Fuengirola town is approximately 2km from the resort.

I didn’t organise car hire but have since changed my mind. Can I hire a car once at the resort?

Yes you can. Our preferred partner is Autos Lido who operate out of the airport, and from within the resort.

Need a car? Call or Whatsapp on:
M: +34 616 80 81 82
T: +34 952 327 804
T: +34 952 669 957
Ext: 69957 (from your apartment)

Email: clc@autoslido.es
Web: Click here to book online

Are there any local buses?

Local buses run between Fuengirola and Marbella operate every half hour (every hour and half hour from the main stations, bus number 220), picking up at bus stops located along the motorway. For Marbella, the closest stop is located at the petrol station adjacent to the resort. The C1 train line connects Fuengirola to Málaga, with stops at Benalmadena, Torremolinos, Plaza Mayor and others.

How do I book a Taxi?

Please contact Reception if you require a taxi from the resort. Due to high demand, we recommend that you book a taxi to the airport the day before departure.

Compared to most countries, taxis are reasonably cheap in Spain. The cost of a trip is usually determined by a meter; however, the taxi driver may refer to the official listed tariffs which are available to customers upon request. If in doubt, ask the taxi driver beforehand.

Taxis for more than 4 passengers (minivans) are available on request only, and via prior reservations. Taxi companies cannot guarantee availability of a minivan if requested at the last minute.

Reception

How do I contact Reception at Ramada?

What are the directions to Ramada Reception?

Location: https://goo.gl/maps/qsHjUoX9XojjDpdS8

Nearest airport: Málaga, 27 km / 17 miles

Directions by road:
On leaving the airport, follow the signs for the A7 E15 AP7 motorway towards Algeciras/Cadiz. Stay on the motorway by-passing Torremolinos and Benalmádena. As you descend towards Fuengirola, the road forks; take the right-hand side direction towards Fuengirola. WARNING: DO NOT TAKE LEFT HAND CARRIAGEWAY TOWARDS MARBELLA – IT IS A TOLL ROAD. Ignore the exits to Fuengirola. Shortly after Fuengirola you will pass a castle on the left-hand side, and a little further on, a petrol station on the right-hand side. The resort entrance is 300 metres further on. Go up the hill and follow the signs to Ramada Reception

Directions by Public transport:
From the airport follow the signs to the railway station (within walking distance). The suburban line C1 trains run every 20 minutes from 7.00 am to 11.00 pm (approx.). Heading west, the final stop is Fuengirola. From Fuengirola, take a taxi to the resort, which is 5km away.

What is the check-in procedure?

The official check-in time is 16:00 hrs.

Should you plan to arrive early on your check-in date, please let us know in advance by telephone or email, so we can get your accommodation fully prepared. We always do our best to minimise waiting times.

Complying with Spanish legislation, all guests aged over 16 must present and register their passport at Reception on arrival. A credit or debit card will be requested as a deposit.

What is the check-out procedure?

To prepare the apartment for the next occupant, the check-out time is 10:00 hrs on the day of your departure.

You may settle your account at Reception on the day before departure.

Check that you have all your possessions. If you have used the safe, leave it open.

The rest of the resort facilities are at your disposal – including the luggage room, swimming pools, restaurants and bars.

Apartment information

Ramada Hotel & Suites by Wyndham Costa del Sol is a resort comprising self-catering apartments with kitchen amenities and cleaning tools for you to use, enabling you to determine the cleaning frequency of your apartment.

Are there ironing facilities in the apartments?

All apartments have their own iron and ironing board.

Is there a washing machine in the apartment?

All apartments have their own washing machine.

Do the apartments have air conditioning?

All apartments are air conditioned.

Are pets allowed on the resort?

No - pets are not allowed on the resort. Please refrain from feeding or letting stray animals into your apartment.

How is rubbish disposed of?

For reasons of hygiene and safety, please dispose of your rubbish at the rubbish collection points, which are shown on the resort map. Please consider the environment and recycle where possible in the bins provided.

Is smoking allowed?

Smoking is not permitted inside our restaurants, though it is permitted on the terraces. With regard to our apartments, we ask that guests who wish to smoke kindly do so on the terrace. Apart from a consideration towards other guests, this will help maintain the quality of the apartment.

Is there a television in the apartments?

Yes - every apartment has satellite television with channels in various languages. If you experience problems at any time, please contact Reception.

Is there a room safe in the apartments?

Yes - all apartments are equipped with a safe. Please contact Reception for more information, or if you experience any difficulties.

Is there are a charge for damages?

Please assist us in keeping your apartment in good condition and maintaining the standard of the resort accommodation. If anything is broken, missing or damaged within your apartment, you must contact Reception immediately.

You may be required to pay for any unnecessary damage that is caused during your stay.

Booking

I have booked accommodation, but I didn’t receive confirmation by email. What do I have to do?

Don’t worry - if you haven’t received a confirmation email after you have made a booking, we ask you to send an email to: reservations@WyndhamCDS.com

Can I book more than one room?

Yes - you can book up to NINE apartments through our website. We have extensive experience of working with group bookings, sporting teams, and those looking for someone to take care of their special occasion.

How would we best describe the resort?

Enjoy the freedom of your own self-catering apartment, coupled with hotel services and an excellent team of staff.

At what time can we check in?

The official check-in time is 16:00hrs.
Should you plan to arrive early on your check-in date, please inform us in advance so we can get your apartment fully prepared.

Tel: +34 952 66 99 00

At what time do we need to check out?

Check-out time is 10:00 hrs on the day of your departure. You may settle your account at Reception on the day before departure. Check that you have all your possessions. If you have used the safe, leave it open. The rest of the resort facilities are at your disposal – including the luggage room, swimming pools, restaurants and bars.

Can I request a late check-out?

Of course. A late check-out is possible for an additional fee and subject to availability. Up to date availability can be made known at check-in.

I am really enjoying my holiday and would like to extend my stay. Is this possible?

Sure is – simply ask Reception to extend your stay for you. Contact them to discuss availability.

What are the bed configurations?

One bedroom apartments will have a double bed by default and a sofa bed.

Two bedroom apartments will have a double bed, two singles and a sofa bed.

Are cots and highchairs available?

A travel cot, highchairs for babies up to two years, and stair gates can be requested free of charge via Reception.